Privacy policy

Who we are

Big Ape Web is a web design and development agency based in Dhaka, Bangladesh. This policy explains what information we collect through bigapeweb.com and how we use it. Questions? Email us at hello@bigapeweb.com.

What you send us

When you use our contact form, we receive the details you enter:

• your name and phone or WhatsApp number
• your email address, if you give it
• the service you're interested in, your budget if you share it, and your message

We use these details only to reply to you and to discuss your project. Form messages are delivered to our inbox through an email delivery service.

WhatsApp and Messenger

If you choose to contact us on WhatsApp or Facebook Messenger, your conversation happens on those services and is covered by their own privacy policies.

Analytics and advertising

We may use the Meta Pixel to understand how people find our site and to measure our Facebook and Instagram ads. It uses cookies to record events such as page views and contact button clicks. You can control this through your browser's cookie settings and your Facebook ad preferences.

Hosting

Like any website, our hosting provider processes technical information such as your IP address and browser type to deliver pages and keep the site secure.

What we don't do

We don't sell your personal information, and we don't share it with anyone except as described here.

Your choices

You can ask us what information we hold about you, or ask us to delete it, by emailing hello@bigapeweb.com. We keep enquiries only as long as we need them to respond and for our business records.

Changes

If we change this policy, we'll update it on this page and change the date at the top.